Shipping Policy
$6.99 per order with an estimated 2-5 business day transit time and a 1-1 business day handling window.
What you need to know
- Orders begin processing after payment authorization on business days only.
- Standard handling time: 1-1 business days.
- Estimated standard transit time: 2-5 business days.
- Standard shipping fee: $6.99 per order.
- Tracking is emailed after dispatch; carrier scans may appear after 24-48 hours.
- Split shipments may occur; each package can receive separate tracking.
- Please enter an accurate and complete shipping address to avoid delays.
- If an address cannot be serviced, we will contact you to adjust or cancel and refund.
- Weather, customs, and carrier disruptions can extend delivery timelines.
- For lost or damaged packages, contact us within 7 days with your order number and photos.
At-a-glance timelines and fees
| Shipping method | Handling | Transit | Fee |
|---|---|---|---|
| Standard | 1-1 business days | 2-5 business days | $6.99 per order |
Order processing
We begin processing your order after payment authorization is confirmed. Processing occurs on business days only. You will receive a confirmation email once your order is placed and a separate email with tracking when it ships.
Standard handling time
Our standard handling time is 1-1 business days. This is the time it takes to prepare, pack, and hand off your order to the carrier.
Estimated transit time
Once dispatched, the estimated standard transit time is 2-5 business days. Delivery timeframes are estimates and are not guaranteed.
Shipping fee
The standard shipping fee is $6.99 per order.
Destination availability
We ship to many locations; however, certain addresses may not be serviceable by our carriers. If we cannot ship to your address, we will contact you before fulfillment to update the address or cancel and refund your order.
Split shipments
To deliver your wardrobe updates as efficiently as possible, items in one order may ship in separate packages. If that happens, you will receive distinct tracking numbers for each shipment.
Tracking and scan delays
You will receive tracking information by email after your order has been dispatched. Carriers may take 24-48 hours to register the first scan, during which tracking events may not appear.
Delays outside our control
External factors such as severe weather, customs inspection, or carrier network disruptions can extend delivery timelines. We monitor these situations closely and will assist with updates whenever possible.
Accurate shipping address
Please ensure your shipping address is complete and accurate at checkout. Orders delayed or misdelivered due to address errors may require additional time to resolve.
Lost or damaged packages
If your order arrives damaged or appears lost, contact us within 7 days of the expected or delivered date. Include your order number and clear photos of any damage so we can investigate with the carrier and assist with a resolution.
Contact
Email: [email protected]
Address: 18869 Wildflower Way, Lake Villa, Illinois 60046